Today we released a set of charts and reporting enhancements as part of Shortcut Labs that will help you measure performance and make better, data driven decisions.
What are these charts and enhancements?
You can activate these features in your Shortcut Labs settings. Shortcut Labs is available to organizations that are on a Standard Plan or higher. Watch this video (or skip it and just keep reading) to learn more about these new reporting features:
Identify bottleneck patterns in your workflow over time. This can help empower your team to make changes to processes, capacity planning, and hiring, all backed by data instead of gut feeling.
How to read a Time Spent in Workflow State Chart
The Time Spent in Workflow State chart shows how long the completed Stories spent in each Workflow State before they reached completion. Since Workflow States are unique for each Workflow, only one Workflow can be viewed at a time, but you can easily switch between them. Note: You can also configure the calculation between Average, 25th percentile, Median, and 75th percentile.
You can view this data in three visualizations: Stacked Area, Stacked Bar, or Line. The Stacked Area and Bar Charts are helpful for visualizing the total number of days spent in all Workflow States for a particular interval. The Line is useful for comparing time spent in the different Workflow States.
Ways to use Time Spent in Workflow data:
See the ratio of Stories being created to Stories being completed at any given time. Determine if incoming work is keeping pace with completed work (or vice-versa). The most common use case for this chart is tracking bugs.
How to read the Created vs Completed Chart
As the name implies, this chart shows work that created and work that was completed within a period of time. Work in this case is represented by either points or Story count.
Stories and points are included in the "Created" counts on the day that the Story is created. Stories and points are included in the "Completed" counts on the day that the story moves to a "Completed" workflow state, whatever that state happens to be called within a given workflow.
Ways to use the Create vs Completed Chart data
Now you can pull reports for date ranges that go beyond 100 days. Go all the way back to the Big Bang or to January of 2016, whichever comes first when traveling backwards in time (note this means that, unless you happen to have direct access to a wormhole, you will not be able to see what your org's Story Created vs Completed ratio was in 50,000 BC).
These reporting enhancements are just the first in many additions that will be added to Shortcut Labs in the coming months. Be on the lookout for those future features and be sure to check out previous features like Roadmap and our Google Sheets Integration if you haven't already done so.