Deskpro

Integration

Make your workflow smoother by connecting Deskpro with Shortcut. This integration helps you keep support tickets and development work in sync, so your team can track progress without jumping between tools.

How It Works

Link Deskpro tickets to Shortcut Stories to easily track related work. You can view and update linked Stories directly from Deskpro, so you always have the latest status without leaving your help desk. This makes it easier to keep users informed and ensures nothing falls through the cracks.

Configure

To set up the integration, go to Deskpro’s admin settings and enable the Shortcut integration.