Use the Shortcut API to find and update external links, and more!

The latest update to the Shortcut API V3 enables users to update a Story's external links and to also find all Stories associated with a given external link.

A new public endpoint was created: GET api/v3/external-link/stories . If you provide an external_link parameter, this endpoint will return all story-public-ids that have this external link.

Use this endpoint to stay organized. You can find the Stories with a specific External Link. An example of how useful this can be: use it to find all the Stories that are linked to a particular Zendesk ticket, helping you identify duplicate issues across multiple Stories.

You can now add/remove external_links on stories via PUT api/v3/stories/{story-public-id} with the external_links parameter.

Please keep the following things in mind:

We're deprecating the old external_tickets parameter on April 30, 2021. Please update your API calls if you are currently using external_tickets when creating Stories.

Want some ideas on how to use the Shortcut API? Check out this webinar to learn how Francesco Crippa, VP of Engineering at Rollbar, uses our API to build a custom Cycle Time Report.

If you have any questions about this update, be sure to check out our API documentation, our Help Center, or reach out to our support team at support@clubhouse.io